Toll Free Number
For organisations to thrive in a competitive business environment, it is essential that they place customers
at the heart of their corporate strategy. Listening and responding to customer needs can be a window to new
business opportunities and methods of improvement. Businesses around the world use toll free numbers to generate
new leads, serve customers and receive feedback. A Toll Free Number from Vodafone is not just a sign of being
customer-focussed; it also means greater dependability and better service from your organisation
Our advanced features offers a bundled solution that can help your organization track calls, route calls based
on your organization's needs, and safeguard your traffic against long-term service interruptions. Moreover these
also help in reducing your overall expenditure significantly on Customer Support Services.
Single All India Number - A single 11 digit number accessible throughout India including other
operators network. No STD facility required to access the service.
Time of Day/Time Interval Routing - allows organizations to route calls to different answering
locations, depending on the time of day. For example, if your customer service department is closed, you can route
callers to alternate location.
Call redirection Reroute a call when the primary number is busy or not answering, so that you
never miss an important call.
Call distribution - allows your organization to route calls based on staffing levels. If one
location is short-staffed, you can split calls such that these calls go to two or more answering locations.
The call split is based on a percentage distribution that you designate.
Call limiter - Restricts maximum number of simultaneous calls and this helps organization to