Welcome to InsignSMS..!

Call Center Setup

System monitors the agent state and transferring calls to available agents. Calls are transferred to agents based on skills assigned.Interactive voice response – gives your company a very professional outlook and makes that first impression.

Outbound features
-- Manual dialing

Upload list of numbers automatically to dial one by one. Agent can copy paste and dial number.

-- Live voice detection

System automatically dials the calls for agent and detects human voice and only then transfers the calls.

-- Dial Intelligence

Agent doesn’t waste time hearing phone ring – only gets connected calls.